Shipping policy
Shipping Policy
Orders are packed and shipped from Perth, WA.
We aim to pack and ship your order within 2–4 business days. During launches, sales or busy periods, processing may take a little longer.
📦 Delivery Times
- Standard shipping within Australia: estimated 3–8 business days after dispatch
- Express shipping within Australia: estimated 1–4 business days after dispatch
- New Zealand shipping: delivery times may vary depending on the carrier, customs and destination
💰 Shipping Costs
Shipping is calculated at checkout based on your delivery address and chosen shipping method.
📮 Tracking
Once your order has been shipped, you’ll receive a tracking link by email if tracking is available for the selected method.
🚚 Delays
Delivery times are estimates only and may vary depending on the carrier, delivery address, public holidays, customs processing and postal delays.
📍 Incorrect delivery details
Please check your delivery address carefully at checkout. If you notice an error, email us as soon as possible at hello@lilfoodee.com.au. If the order has already shipped, we may not be able to update the address.
📦 Missing or delayed parcels
If your parcel is taking longer than expected, check your tracking first. If you still need help, email hello@lilfoodee.com.au with your order number and we’ll help where we can.